Ordering & Shipping Info

Flower Essence Distributor

 

ORDERING PRODUCTS & SERVICES

How to Place an Order
- You can order our products, publications or services by browsing our website. Orders are processed on a secure server.
        - Navigate to the product, publication or service and then add the item to your cart
        - Orders can be paid for by credit card or by PayPal. We accept VISA, MasterCard, American Express and Discover.
 
- You may also order by phone. Call 855-544-4742 (Toll Free) or 541-683-5907.

- You are welcome to order by check or money order. Send to:

          Inner Sight / Isha Lerner Enterprises
          150 Shelton-McMurphey Blvd., Suite 208
          Eugene, OR 97401

Returns
- We will issue a "House" credit for any items that you find unsatisfactory. Unfortunately we cannot offer refunds for products or services once purchased. For returns mail to:

          Inner Sight / Isha Lerner Enterprises
          150 Shelton-McMurphey Blvd., Suite 208
          Eugene, OR 97401
           Attn: Returns


SHIPPING AND HANDLING

Domestic Orders
- All domestic orders are shipped US Postal Service First Class or Priority Mail.* The shipping method we select is determined by the weight of the order.

- $4.00 minimum shipping charge for orders up to $26.75.

- The shipping charge for orders over $26.75 and up to $180.00 is at a 15% rate.

- For orders over $180.00 the shipping charge is a maximum of $27.00.

* Tarot Deck/Book Sets and books will be shipped Media Mail (unless ordered with flower essence products).

Domestic Orders Shipping Time
- Our goal is to ship orders within 3-4 days of receiving the order. Typically, orders are shipped on Monday, Wednesday and Friday (Holidays excluded).

- If you need your order mailed immediately we offer a Rush Service for an additional $3.00. Please let us know if you would like this service in the comments section of your order form.


International Orders
- On International Orders shipping charges will be applied after you place your order. We will ship the most cost effective and reasonable method.

- If you want to know an estimated shipping charge prior to shipment, please state in the Comments Section: ADVISE PRIOR TO SHIPPING.

- We are not responsible for any fees charged by a specific country’s Customs Department or Postal Service.

International Orders Shipping Options and Time*

USPS First Class International: The most economical method. Shipping time is 10-15 business days to the destination country’s Customs Office. It then has to go through the Customs process and then to the local Postal Service. We have no way of determining how long this will take. This is the default method of shipping for orders weighing 4 lbs. or less.

Priority Mail International: Shipping time is 6-10 business days to the destination country’s Customs Office. It then has to go through the Customs process and then to the local Postal Service. We have no way of determining how long this will take. This is the default method of shipping for orders over 4 lbs.

Express Mail International: Shipping time is 3-5 business days to the destination country’s Customs Office. It then has to go through the Customs process and then to the local Postal Service. We have no way of determining how long this will take.

*Orders are shipped once shipping charges have been approved (if requested) and paid for.

International Orders Minimum Shipping Charge*

Canada  -  $8.70

Mexico  -  $10.20

South America  -  $10.50

Europe  -  $10.80

Asia  -  $10.80

Australia  -  $10.80

*Based on shipping method - USPS 1st Class International, and a order consisting of one - .5 ounce flower essence.

(Effective July 15, 2013. Subject to change without notice.)



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Isha Lerner Enterprises, LLC
Contact Us | Address: 150 Shelton-McMurphey Blvd., Suite 208, Eugene, Oregon 97405
541-683-5907 | 855-544-4742 (Toll Free) | We Now Have Skype for International Calls
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